Volpam Scooter Guide: How to Unlock Sport Mode & Master the App

You’ve just unboxed your new VOLPAM electric scooter, maybe the SP02 or SP03. You’re excited to feel that 19 MPH rush. You charge it up, turn it on, push off… and it tops out at a gentle 8 MPH.

You’re not alone. This is the single most common question new riders have, and the paper manual in the box isn’t always clear. You’re likely “stuck” in Eco Mode.

But don’t worry. This isn’t a defect; it’s a feature. And as your guide, I’m here to show you exactly how to take control, unlock your scooter’s full power, and master its settings. This is the practical manual you’ve been looking for.

Part 1: The Manual “Quick Switch” (The Double-Click)

First, let’s try the simple, manual solution. Your VOLPAM scooter has three different speed modes, which you can cycle through using only the power button.

• Eco Mode (4-8 MPH): This is the default “beginner” mode. It’s designed to maximize battery life and provide a very gentle ride. This is almost certainly the mode you are in right now.
• Comfort Mode (9-11 MPH): A great all-around mode for daily commuting that balances speed with battery conservation.
• Sport Mode (12-19 MPH): This is the “unlocked” mode that gives you access to the full power of the 350W motor.

How to Switch:
Turn on the scooter’s display. Now, quickly double-click the power button. You should see an indicator on the display change (it may change color or the “S” icon may light up). Double-click again to cycle to the next mode.

For many riders, this is all you need! You’ve just unlocked Sport Mode. However, you might find that the scooter resets to Eco Mode every time you turn it off. To change the settings permanently and access more features, we need to use the app.

Part 2: The “Missing Manual” — Connecting to the Right App

Here is the secret that confuses most new owners: VOLPAM does not have its own, branded app.

Instead, it uses a common, third-party “smart device” app. This is the key to unlocking your scooter’s brain. Based on the SP02/03 models, you most likely need one of these two apps:

1. Tuya Smart
2. 365GO

Go to the Apple App Store or Google Play Store and download one of them (I recommend trying “Tuya Smart” first).

How to Connect:
1. Download and install the app.
2. Enable Bluetooth on your smartphone.
3. Turn on your VOLPAM scooter and place your phone near it.
4. Open the “Tuya Smart” (or 365GO) app and register an account.
5. Tap the ”+” icon to add a new device. The app should automatically scan and find the scooter.
6. If it doesn’t find it automatically, look for a “Scooter” or “Travel” category and add it manually.
7. Once paired, you will have full access to the scooter’s settings.

Part 3: Unlocking Your Scooter’s Brain (What the App Controls)

Once you’re inside the app, a whole new world of options opens up. This is where you can fix your “stuck in eco” problem for good.

Here are the key settings you’ll want to adjust:

• Riding Mode Selection: This is it! You can go into the settings and set “Sport Mode” as your default. Now, every time you turn on the scooter, it will be ready for full speed. You can also disable Eco Mode entirely if you wish.
• Cruise Control: The VOLPAM scooter has Cruise Control, but it’s often disabled by default. You can toggle this feature on. When riding, just hold the throttle at the same speed for a few seconds, and the scooter will beep and maintain that speed for you until you tap the brake.
• The Digital “Lock”: This is a critical feature. You can “lock” your scooter from the app. When locked, the motor will not engage, and the wheels will resist rolling. This is an excellent anti-theft feature, but it’s also a common source of confusion.
• Start Mode (Kick vs. Zero): You can choose how the scooter accelerates.
  • Kick Start (Recommended): You must kick off to about 2-3 MPH before the motor will engage. This is a crucial safety feature that prevents accidental acceleration.
  • Zero Start: The motor will engage from a complete standstill. Be very careful with this, as it can be jerky.

Part 4: “I’m Still Stuck!” (Troubleshooting Guide)

Let’s directly address the problems that brought you here.

Problem: “I’ve double-clicked the button, but I’m still stuck in Eco Mode!”
Solution: Your scooter is likely in a “Beginner” setting within the app. Open the app (Tuya or 365GO), connect to your scooter, and find the setting for “Beginner Mode” or “Speed Limit” and disable it. This will unlock the manual double-click function.

Problem: “My scooter is on, but the motor won’t go at all! It just beeps.”
Solution: You have almost certainly engaged the Digital Lock via the app. Open your app, make sure you are connected via Bluetooth, and tap the “Unlock” icon. This should release the motor.

Problem: “I can’t connect to the app. It can’t find my scooter.”
Solution:
1. Make sure your VOLPAM scooter is on and right next to your phone.
2. Go into your phone’s settings and ensure the “Tuya Smart” app has permission to use Bluetooth.
3. If “Tuya Smart” doesn’t work, delete it and try the “365GO” app instead. One of them should be able to find it.

Part 5: Now You’re Unlocked — A Quick Look at Your Hardware

Now that you have full control, let’s briefly look at the hardware you’ve just unleashed.

• The 350W Motor: That “Sport Mode” you just activated taps the full power of the 350W brushless motor. This is what gives you the torque to get up to 19 MPH and tackle moderate hills.
• Battery & Range: The “up to 19 miles” range is the maximum possible, achieved in Eco Mode on a flat surface with a light rider. Now that you’re enjoying Sport Mode, be realistic: your real-world range will likely be closer to 12-15 miles. This is the simple trade-off for more power and speed.
• 8.5” Solid Tires: Your connection to the road is through 8.5-inch solid honeycomb tires. The best part? They are puncture-proof. You will never get a flat tire, which is a huge relief for a commuter. The trade-off is a firmer ride; you will feel the bumps more than on air-filled tires. The honeycomb design helps absorb some of that shock.
• Dual Braking System: Now that you’re traveling at 19 MPH, stopping is critical. You have two independent brakes: an electronic brake (e-brake) on the front motor-wheel and a mechanical drum brake on the rear. Always use both together for a short, controlled stop.

Your Mentor’s Wrap-Up

Congratulations! You’ve just gone from a frustrated new user to a power user. You’ve learned how to bypass the most common hurdle (being stuck in Eco Mode) by using both the manual double-click and the all-powerful smart app.

You’ve successfully completed the “missing” setup for your VOLPAM scooter. Now you know how to switch modes, what the app actually does, and what to do when it’s not working.

Enjoy the ride—at full speed.